When You Don't Know What to Measure: Defining Dealer Churn Risk with Pack Wizard
A step-by-step walkthrough of HuMetric's Pack Wizard using a real B2B distributor scenario, turning free-text CRM notes into a dealer churn-risk Metric Pack.
HuMetric Blog
Turning Dealer Visit Notes into Automatic Performance Scores
A guide to converting free-text dealer visit notes from field sales reps into consistent, temporally-decaying performance scores with a multi-agent LLM pipeline.
Why Temporal Decay Beats a Static Score
Asking an LLM to grade a piece of text once is easy, but tracking a real-world entity over time needs calibration, temporal decay, and confidence — not a single frozen number.